Italian-speaking customer support advisor

Are you fluent in Italian? Whether you already live in Greece or are considering relocating to Greece this opportunity offers paid training, a competitive salary package, and full relocation support.

Job Details
Location: Greece - 100% Remote / Work From Anywhere in Greece
Working Schedule: 5 days per week, 8 hours/day with rotational shifts between 08:00-00:00
Languages: Italian C1/C2 + English B2+
Compensation: €1,045 gross/month x 14 salaries + Performance bonus up to 15% subject to target achievement + Fully paid training from day one
Relocation Package: Flight ticket + 2 weeks of hotel accommodation+ Airport pickup + Real estate agency fee covered

You will:

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

• Fluent Italian - C1/C2 level
• English B2+ for training and internal communication
• Strong communication and interpersonal skills
• Customer-focused and empathetic approach
• Strong problem-solving and troubleshooting skills
• Comfortable using CRM systems, digital tools, and multiple applications
• Good attention to detail and accurate data entry
• Ability to work independently in a remote environment
• Flexible and comfortable working rotational shifts
• Ability to work effectively in a fast-paced, international, multicultural team

If you are fluent in Italian, already based in Greece or ready to relocate to Greece, and interested in starting or developing your career in Customer Support, send us your updated CV in English.

No fees are charged at any stage of the recruitment process.