Housekeeping supervisor

VILLAS HOUSEKEEPING SUPERVISOR

An alluring Sicilian escape, Verdura Resort occupies nearly two kilometres of private Mediterranean coastline. Home to three Kyle Phillips golf courses, a 60-metre infinity pool, six clay tennis courts, a world-class spa, four restaurants and five bars, Verdura Resort is an irresistible destination. It's a place where rooms seem woven subtly into the Sicilian landscape, with a true sense of space and uninterrupted views of the azure waters. Above all, it's an unforgettable resort in Sicily where our team delivers an outstanding level of service.

Main purpose:
This position is ideal for an ambitious candidate who is willing to supervise and develop a team to maintain an excellent standard of service meanwhile managing the relationship with our Guests.
Reports to: Executive Housekeeper.

Main duties & responsibilities:
• Ensure that housekeeping requests by Guests are responded to in a timely and efficient manner and where possible anticipate Guest's needs;
• Guarantee daily inspection of the Villas, public areas, back of the house areas to maintain and reach our service standard;
• Help in maintaining all department inventories and cleaning schedules;
• Support the Head Housekeeper to maintain the décor of the Villas and their surroundings;
• Assist the Head Housekeeper in the housekeeping staff appraisal, training and development;
• Comply with the financial objectives of the department.

We offer:
• Seasonal contract according to C.C.N.L. Settore Turismo.
• Learning & development activities and career opportunities.
• Opportunity to stay in one of our hotels at a reduced rate (35€ per night) upon reaching 6 working months. You will also be entitled to 50% discount at bars and restaurants of the Company and 20% discount on wellness treatments at our Spa and on products "Irene Forte".
• Staff celebrations.

Competencies required:
• Collaboration: Be able and willing to work as a team within the department and with other departments.
• Personal Effectiveness & Communication: Demonstrate self-control and present information clearly and with confidence.
• Personal development: Be open to and accept constructive feedback and use it to improve. Ongoing dialogue with Head of Department on own performance objectives.
• Business orientation: Be able to follow guidelines and priorities assigned by Head of the Department in order to achieve goals in a timely and satisfactory way. Perform his/her tasks with integrity.
• Technical Skills: Demonstrate technical competence and knowledge related to the role.

Other requirements:
• Fluent in Italian;
• English knowledge is preferred;
• Previous professional experience in the same department is preferred;
• High School certificate.

Please apply forwarding your CV with full details and enclose the approval to process the personal data according to local privacy laws and standards (d.lgs. 196/03).